Live Better Wellness Club

Frequently Asked Questions (FAQ's)

1. What is the “Live Better! Wellness Club”?
Is a value added program which provides discounts on over-the-counter items and a wide range of grocery products that promote a healthful lifestyle and diet for individuals, families and pets too! As a member, you’ll receive discounts on hundreds of popular over-the-counter items and a range of grocery products that promote more healthful eating for you and your family. You can also receive recipes that promote more healthful eating, and if you so choose, health and nutrition information tailored to your own individual needs


2. How do I join the Live Better! Wellness Club?

You join by filling out an application at any of our pharmacy counters, and paying a $9.99 enrollment fee. If you already have a bonus savings club card for our stores, a sticker will be affixed to that card designating your upgrade. You will also immediately receive a sign up bonus coupon good for $9.99 off your next $25 grocery order (redeemed at the regular checkout)…and in two days, your card will be activated to generate the new program’s regular discounts. If you do not have a bonus club card for our stores, you must first apply for one at the Customer Service Counter, and after receiving it, bring it to the pharmacy counter and follow the same process just outlined. The only difference in this instance is that as a new bonus savings club member, you will have to wait five days before receiving the discounts.

 

Beyond the “Basic” upgrade just described, you may also choose to join the LIve Better Generic Prescription Plan, which makes available over 450 generic prescription products for Club Members at a cost of $9.99 for up to a 90-day supply. If you choose to join this additional program, you will be issued a separate Rx plan card.

 

Note that while there is no additional enrollment fee to do this, you will be asked to provide some basic information regarding your personal health background. This information is necessary to enable us to provide you with special discounts for products relevant to your needs, and general health and wellness information that will benefit you.


3. Do I have the option to not provide personal medical information and still receive discounts on the card?
Yes, that aspect of the program is optional, so it is your choice whether to participate and provide that information. Also note that at your request, we can remove you from the program at any time. Your personal health information is protected by law; therefore we need your express permission to provide you with health and wellness information that addresses your individual health needs.


4. Do health profiles have to be filled out for children?
Assuming you participate in this aspect of the program, information regarding children under the age of 18 is provided by parents or guardians at their discretion. For children 18 years of age or older, participation and provision of information is determined at their own discretion.


5. How can products and other offers be targeted to me based on personal health records, when privacy laws regarding such information are so strict?
These offers can only be provided to you if you expressly authorize us to do so on your application. Again, this portion of the program is optional, and also reversible at your direction should you opt in, but later decide you no longer want to provide and/or receive this information.


6. Can the Live Better! Wellness Club coupon that makes up for the $9.99 introductory fee be used in the pharmacy, or only at the regular checkout?
The $9.99 coupon cannot be used for prescription medication, alcohol postage stamps, money orders, lottery tickets, tobacco and any other items prohibited by law. Therefore it is only for use at the regular checkouts at the front end.


7. What products sold outside the pharmacy will be discounted through the Live Better! Wellness Club?
The range of products available through the program at any given time is extensive, and will be listed on our web pages at all times. In the stores, items discounted through the program will be designated with clearly marked “Live Better! Wellness Club” tags, so you can easily identify them. New products and other offers will be added on an ongoing basis.


8. How frequently will card program sale items change?
Items will remain discounted for a minimum of 3 months, and in many cases run for the entire program year.


9. I don’t own a computer. How would I receive coupons, recipes and other information made available by the program?
The discounts and offers are directly tied to your bonus card so you do not need paper coupons. Recipes and other information can be mailed to your home if you indicate that requirement on your application.
10. Are there additional discounts tied into the prescription program??
Only one discount per prescription applies in this program. The patient is either (a) uninsured or (b) otherwise not utilizing prescription drug benefits for the generic drugs included in the program.


11. You don’t have prescription insurance coverage?  No problem.
The Live Better! Wellness Club can save you hundreds of dollars a year - by offering over 450 generic prescriptions at $9.99 for up to a 90-day supply.


12. Need to monitor the food you eat?  No problem.
The Live Better! Wellness Club will give you information and valuable discounts every day on foods that promote healthier eating.


13. Not sure what to make for dinner?  No problem.
The Live Better! Wellness Club will send you enticing yet healthful recipes and save you money on the ingredients.

Healthful living is about making healthy choices. Membership in the Live Better! Wellness Club will make it easier and more economical to make the best choices for you, your children, others whose health is your concern, even your pets! We invite you to join today, and begin receiving store wide discounts and valuable information we want to provide.